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Paws FAQs

Our licensing works on a per device basis by associating a device usage to an audited configuration. Once the device usage has been assigned to a device you will not be able to reallocate the usage, but you will be able to audit this device for the entirety of your subscription. If you have multiple year licenses, these device usages will be reset one year from the license creation date.
If upgrading to Paws 2.4 and above, you will need to completely remove any previous Paws installation from your system.

To completely remove Paws from a Mac the following commands will need to be run;
sudo rm-rf /usr/bin/paws*
sudo rm-rf /usr/lib/libpaws*
sudo rm-rf /usr/local/bin/paws*
sudo rm-rf /Library/Frameworks/Qt*
sudo rm-rf /Library/Frameworks/libpaws*
sudo rm-rf /Applications/Paws\Studio.app/
sudo rm-rf ~/Library/Preferences/com.titania.*
You can set up an account on the website and select 'evaluate' to trial Paws for two devices over a period of one month. If you have any issues acquiring an evaluation license contact sales@titania.com.

Evaluation licenses are a one-time activation. During the installation if administrative credentials are used, at the point where prompted to input a license select continue, then close Paws.

Following this, open Paws, go to license manager and add a license there with the local user’s credentials.

When adding a license during the installation with administrative credentials, the license will be associated with the administrative account and not the local user.
With Paws, you can setup audits to use custom-shared folders. This allows you to control and restrict access to administrators and / or particular user groups, and set appropriate permissions.

You can use Paws to deploy the Data Collector to a custom share by doing the following:

Select Tools from the top menu > Settings

Select Reporting from the side menu > On the Remote Report Generation section, select Custom from the Remote Share drop down menu. Then specify the name of the custom folder in the text box.
When remotely auditing a Windows machine the Paws Data Collector is deployable to a shared folder of your choosing:

C$ (Default)
Admin$S
Custom-Shared Folders

It is important these shares are controlled, and that your network environment is safe. We advise that you assess the following:

Restrict file sharing to authorized accounts and user groups – using Group Policy Manager.
View and restrict permissions on shared folders as required.
Turn off network discovery (to avoid excess network traffic).
When using Paws to remotely audit a Windows 8 machine, you may have to enable file sharing across the domain to allow the data collector to be deployed and retrieved (as it can be disabled).

You can ensure file sharing is enabled by following these steps:

Control Panel > Network and Internet > Network and Sharing Center.
Select Change advanced sharing settings from the side panel.
Select the current profile in use, and Turn on file and printer sharing.
For Paws to remotely audit your network, file sharing within your domain must be possible. By default - file and printer sharing is enabled. If you’re having trouble auditing a machine with Paws and you’re using Windows Firewall, it is well worth evaluating its settings.

Note: You should check with your company policy before making any changes.
Control Panel > Small Icons > Windows Firewall

Scroll down through the Allowed apps and features to File and Printer Sharing. Ensure that it is enabled for the domain, and / or privately depending on your requirements.
Whilst it is possible to audit a non-domain Windows 8 machine; to ensure a safe network environment we recommend that you do not edit any network or UAC settings.

Instead we recommend that you deploy the data collector manually to retrieve an encrypted configuration file which can be used to create a report.
Although Paws is capable of being operated offline, there are a number of functions that require network access. These functions are online update checking, downloading software updates and license activation.

This FAQ is intended for those installations that are behind network filtering devices that restrict Internet bound network traffic. For Paws the following access will be required in order to enable the online functionality:

Protocol: TCP
Destination: www.titania-security.com and www.titania.com
Destination Port: 443 (HTTPS)