Can’t find your answer you're looking for? Try searching our database.
Virtual devices are treated the same as physical devices, requiring a device license for each individual device. For example, a Palo Alto device with three different virtual devices on it will require a four device license to audit all the configurations.
See a full list of device vendors which Nipper currently integrates with us here:
Evaluation licenses are a one-time activation. During the installation if administrative credentials are used, at the point where prompted to input a license, select Continue then close Nipper. Following this, re-open Nipper, go to license manager and add a license with the local user’s credentials.
When adding a license during the installation with administrative credentials, the license will be associated with the administrative account and not the local user.
Resources within Nipper (ie. NVD CVE’s) are updated with each software release but can also be manually updated so that you can be certain the audit reports are as up-to-date as possible. Instructions to manually update the resources can be found in Nipper’s Help & Information section on the Home screen within the tool.
Following the input of credentials, then click Log In. Now you have access to your account. Once logged in, click My Account and scroll down to the license section.
Here you can see a list of your licenses. Click the blue download files button next to your license for the download process to begin.
After clicking the blue download button, you can then select the version of Nipper you would like to download e.g. Windows and then click the blue download button once more. Following this, your download should be ready for installation.
When activating Nipper on multiple workstations we suggest that you set the update check to happen on every use, to monitor the device usage accurately.
To change the update settings, click on Change Settings on the Home page of Nipper. Select Maintenance and amend as needed using the Check Interval drop-down menu.
This means that Nipper has processed the configuration file but was unable to identify some configuration settings that it would expect to find for a specific type of device. This can indicate that the configuration may have been retrieved in an unexpected format. To retrieve the configuration in the expected format, instructions can be found in the Nipper documentation tab, or within the Nipper Software via Help & Information > How do I get the configuration from my network device? Or directly from our website here https://www.titania.com/products/nipper/user-guides/
For example, when removing a version line from a configuration file that would usually contain version information this may occur. This feature helps to prevent situations such as processing a Juniper SRX configuration as a Cisco ASA device.
If you are sure that the configuration file is from the correct type of device, you could force Nipper to process it and ignore the fact that the usual settings were not present. This can be achieved using the force command line option when using the command line tool.
This FAQ note is intended for those installations that are behind network filtering devices that restrict Internet bound network traffic. For Nipper the following access will be required in order to enable the online functionality:
Destination Port: 443 (HTTPS)
• Navigate to the installation location on your device. Typically this is C:\Program Files\NipperStudio (for 64-bit) or Program Files (x86) (for 32-bit)
• Run the Uninstall.exe
• Navigate to your %AppData% folder
• Delete AppData\Roaming\Titania
• Delete AppData\Local\Titania
• Go into the registry (ie. via Regedit)
• Delete Computer\HKEY_CURRENT_USER\Software\Titania
• Delete Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Titania