Nipper Studio Support | Titania
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FAQs

How is the product licensed?

Our licensing works on a per device basis by associating a device usage to an audited configuration. Once the device usage has been assigned to a device you will not be able to reallocate the usage, but you will be able to audit this device for the entirety of your subscription. If you have multiple year licenses, these device usages will be reset one year from the license creation date.

Removing Nipper from Mac

If upgrading to Nipper Studio 2.4 and above, you will need to completely remove any previous Nipper Studio installation from your system.

To completely remove Nipper Studio from a Mac the following commands will need to be ran;

sudo rm -rf /usr/bin/nipper*
sudo rm -rf /usr/lib/libnipper*
sudo rm -rf /usr/local/bin/nipper*
sudo rm -rf /Library/Frameworks/Qt*
sudo rm -rf /Library/Frameworks/libnipper*
sudo rm -rf /Applications/Nipper\ Studio.app/
sudo rm -rf ~/Library/Preferences/com.titania.*
How many times can I audit a licensed device?

If you have purchased the software you can audit a licensed device using Nipper Studio as many times as you need to during your subscription period (we offer one, two, or three year options).

If using an evaluation license, you are able to audit a licensed device as many times as you need to within your 30-day trial.

What constitutes a device?

As referred to in the license, a device is an individual workstation, firewall, router, or switch that Nipper Studio will audit. If, for example, you have a management system that combines the configurations from five individual firewalls, you will need a five-device license to cover them all. If you have a switch stack with a single configuration it will count as a single device.

Virtual devices are treated the same as physical devices, requiring a device license for each individual device. For example, a Palo Alto device with three different virtual devices on it will require a four-device license to audit all the configurations.

Is there an evaluation license available?

You can set up an account on the website and select Evaluate to trial Nipper Studio for two devices over a period of one month. If you have any issues acquiring an evaluation license contact sales@titania.com

Evaluation licenses are a one-time activation. During the installation if administrative credentials are used, at the point where prompted to input a license, select Continue then close Nipper Studio. Following this open Nipper Studio go to license manager and add a license there with the local user’s credentials.

When adding a license during the installation with administrative credentials, the license will be associated with the administrative account and not the local user.

Are Nipper Studio updates included in a license?

Nipper Studio licenses include all updates and upgrades during the license subscription. You can now download the software from your account area on the Titania website. Simply login to your account at https://www.titania.com

Following the input of credentials, then click Log In. Now you have access to your account. Once logged in, click My Account and scroll down to the license section.

Here you can see a list of your licenses. Click the blue download files button next to your license for the download process to begin.

After clicking the blue download button, you can then select the version of Nipper Studio / Paws Studio you would like to download e.g. Windows, Mac, or Linux and then click the blue download button once more. Following this, your download should be ready for installation.

Can I install Nipper Studio on multiple workstations?

Installing and activating Nipper Studio on multiple workstations allows users to access the license to audit devices across different teams, departments, or locations.

When activating Nipper Studio on multiple workstations we suggest that you set the update check to happen on every use, to monitor the device usage accurately.

To change the update settings, click on Change Settings on the Home page of Nipper Studio. Then go to Options > Maintenance > Updates > Check Interval dropdown menu.

Nipper Studio error: Processing the wrong type of file

Nipper Studio does not recognise the imported configuration.

The "Processing wrong type of file" occurs when Nipper Studio processes a configuration file, but was unable to identify some configuration settings that it would expect to find for a specific type of device. This can indicate that the configuration may have been retrieved in an unexpected format. To retrieve the configuration in the expected format, instructions can be found in the Nipper Studio documentation tab, or within the Nipper Studio Software via Help & Information > How do I get the configuration from my network device?

For example, when removing a version line from a configuration file that would usually contain version information this may occur. This feature helps to prevent situations such as processing a Juniper SRX configuration as a Cisco ASA device.

If you are sure that the configuration file is from the correct type of device, you could force Nipper Studio to process it and ignore the fact that the usual settings were not present. This can be achieved using the --force command line option when using the command line tool.

Supported Devices & Platforms

System Requirements

microsoft windows

Microsoft Windows XP or above (Server 2003 or above)

  • 400MB disk space
  • 2GB memory
mac

macOS Sierra or above

  • 500MB disk space
  • 2GB memory
linux

GNU/Linux (RHEL, Ubuntu, Fedora, CentOS, openSuSE)

  • 300MB disk space
  • 2GB memory

 

Supported Devices

Cisco ASR (IOS XR)
Cisco Aironet (IOS)*
Cisco Aironet Wireless AP (IOS)
Cisco Catalyst Switches (CatOS)
Cisco Catalyst Switches (IOS)*
Cisco Catalyst Switches (NMP)
Cisco CRS (IOS XR)
Cisco Content Services Switches
Cisco IDS/IPS
Cisco Nexus Appliances*
Cisco Routers (IOS)*
Cisco Routers (IOS XR)
Cisco Security Appliance (ASA)*
Cisco ASA Applicance Contexts*
Cisco Security Appliance (FWSM)
Cisco Security Appliance (PIX)
Cisco PIX Appliance Contexts
Cisco Wireless LAN

Check Point IP Firewalls
Check Point Firewall Management*
Check Point Power-1 Firewalls*
Check Point VPN-1 Firewalls*
Check Point Appliance*

Juniper E Series Routers
Juniper EX Series Switches
Juniper IDP Devices
Juniper ISG Firewalls
Juniper J Series Routers
Juniper M Series Routers
Juniper MX Series Routers
Juniper NetScreen Firewalls*
Juniper SA SSL VPN (IVE)
Juniper SA SSL VPN (JunOS Pulse)
Juniper SRX Firewalls*
Juniper SSG Firewalls (JunOS)
Juniper SSG Firewalls (ScreenOS)
Juniper T Series Routers

WatchGuard 2 Series Firewalls
WatchGuard 5 Series Firewalls
WatchGuard 8 Series Firewalls
WatchGuard 1050 Firewalls
WatchGuard 2050 Firewalls
WatchGuard XTMv
WatchGuard XTM 1500*
WatchGuard XTM 2520*
WatchGuard XTM 3 Series*
WatchGuard X Core (XTM)*
WatchGuard X Edge (SS)
WatchGuard X Edge (XTM)*
WatchGuard X Peak (XTM)*

 

 

 

 

3COM 4200 Series Switches
3COM 4400 Series Switches
3COM 4500 Series Switches
3COM 5500 Series Switches
3COM SuperStack 3 Firewalls
3COM TippingPoint IDS/IPS

 

 

Alteon Switched Firewall (CP)

 

 

Arista Routing Switch

 

 

Barracuda NetContinuum

 

 

Bay Networks Accelar Switches

 

 

Blue Coat ProxySG

 

 

Brocade BigIron Switch
Brocade FastIron Switch
*
Brocade NetIron Switch
Brocade ServerIron
Brocade ICX Switch (IronWare)
*

 

 

Crossbeam Firewalls

 

 

CyberGuard Firewalls (SecureOS 6)

 

 

Dell PowerConnect J EX-Series
Dell PowerConnect J SRX
Dell PowerConnect Switches
Dell SonicWALL NSA
Dell SonicWALL TZ
Dell SuperMassive

 

 

Extreme Alpine (ExtremeWare)
Extreme Alpine (XOS)
Extreme BlackDiamond (XOS)
Extreme Summit (ExtremeWare)
Extreme Summit (XOS)

 

F5 BIG-IP

 

 

Fortinet Fortigate Firewalls (UTM)

 

 

Foundry Networks BigIron Switch
Foundry Networks FastIron Switch
Foundry Networks NetIron Switch
Foundry Networks ServerIron
*

 

 

GTA Firewall Appliances

 

 

H3C 3600 Series Switches
H3C 5500 Series Switches

 

 

HP ComWare Routers
HP JetDirect Print Servers
HP ProCurve Switches
*

 

Huawei Quidway Switches (3COM)
Huawei Routers
Huawei CX Series Routers
Huawei Eudemon Series Firewalls
Huawei NE Series Routers

 

 

IBM Proventia G Series
IBM Proventia M Series

 
 

McAfee Enterprise Firewall
McAfee Sidewinder

 

Forcepoint Sidewinder

 

 

Microsoft Forefront

 

 

NETGEAR ProSafe FSM Switches
NETGEAR ProSafe FVS Firewalls

 

 

Nokia IP Firewalls (Check Point)

 

 

Nortel Contivity Routers
Nortel Ethernet Routing 8k Switch
Nortel Passport 8k Switches
Nortel Switching Firewalls (CP)
Nortel VPN Routers

 

 

Palo Alto Firewalls*
Palo Alto Panorama*

 

 

Ruggedcom RuggedSwitch

 

 

Secure Computing (SecureOS 6)
Secure Computing (SecureOS 7)

 

 

SonicWALL Firewall (SonicOS)
SonicWALL NSA (SonicOS Enhanced)
SonicWALL Pro (SonicOS)
SonicWALL Pro (SonicOS Enhanced)
SonicWALL TZ (SonicOS)
SonicWALL TZ (SonicOS Enhanced)

 

 

Sophos UTM

 
*Most popular
If you have any questions or need support when auditing any devices with our tool please get in touch.